Follow us on facebook

locations-only

 

Flu Clinics

We will be having 2 Saturday Flu Clinics this year:  The first will be from 9am – noon at the 3 Mile/Walker Office on 9/14/19 (by appointment).  The Second will be from 9am – noon at the Wyoming  office on 10/19/19 (by appointment). The vaccinations are available to our established patients only.  All flu clinics are by appointment only.  Some restrictions apply due to supplies. Please contact the office to reserve your appointment (616) 458-3677.  We will update the website as well as post the information on Face Book when additional clinic days/details are added. Thank you.

New Physician Joining -    Dr. Tracie Medrano-Smith

We are excited to share with you that Tracie Medrano-Smith, D.O. will be joining ABC Pediatrics on a full time basis starting 08/19/19!  Dr. Medrano will be seeing patients at our Wyoming office on Mondays, Wednesdays and Fridays and at our 3 mile/Walker office on Tuesdays.  Please call to schedule your appointment with Dr. Medrano today.

Saturday Urgent Medical Issues:

Our Walker Office is open on Saturdays at 9 AM for urgent medical issues the First, Second and Fourth Saturdays of the month (by appointment only). Note:Wyoming closed.  Our Wyoming office will be open at 9 AM for urgent medical issues on the Third Saturday of the month (by appointment only). Note: Walker closed.  Thank you!

Patient Portal

Have you signed up to join our Patient Portal yet? Request non-urgent appointments, prescription refill requests, ask a nurse a question, view portions of your child’s medical record, print immunization records, view lab results, receive text message notifications, pay your bill online …. and more! Signing up is easy – Contact the office for your invitation today! Step-by-step instructions on the registration process and setting up notification preferences can by found on the 'Policies and Forms' tab.

Accepting New Patients:

Most physicians are now accepting new patients – from newborns through age 18.  *Some insurance restrictions apply.  Call to schedule your child’s appointment today.

 

interests-only

 

how-we-work-together 09

 

As a Patient Centered Medical Home Practice, our patients have daily access to our physicians and healthcare team including after hours for emergencies. We offer same-day appointments at both our Walker and Wyoming office locations.

 

Practice Hours

Our Walker office is open Monday to Friday from 9:00am to 5:00pm. Our Wyoming office is open Monday to Friday from 8:00am – 4:00pm. For urgent medical issues only, our Walker office is also open on the First, Second and Fourth Saturday of the month at 9:00am. Our Wyoming office is open for urgent medical issues on the Third Saturday of the month at 9:00am. We also have an after-hours support system (see below).

 

After Hours Telephone Calls

If you have an urgent medical situation that you feel cannot wait until the next business day, we encourage you to Call Us First. You'll always get a return call from one of our own physicians. Our answering service will forward all medical-need inquiries to one of our on-call pediatricians, who will contact you directly (within a half hour) to provide the appropriate medical direction as necessary. For your convenience, our after-hours telephone number is the same as our regular office telephone number: (616) 458-3677. Please note that if you have an urgent or real life-threatening situation, go directly to the emergency room or call 911 (see below).

    Poison Control 1-800-222-1222
    Life-Threatening Situations Call 911 Immediately or proceed to the nearest Emergency Room.

 

Emergent Care/Hospital

Life-threatening situations of ANY kind should be taken IMMEDIATELY to a hospital emergency room or call 911.

 

Urgent Care

If you have a non-life threatening urgent care issue, we encourage you to Call Us First, both during and after-hours. Our physicians will make every effort possible to accommodate your needs that day and help you to determine the appropriate place for treatment.

,

Appointments

It’s our goal to ensure that we fully respect your time and busy lifestyle, and that’s why we’ll do our very best to see you promptly at your scheduled appointment time. To help us achieve this goal, we ask you to please arrive on-time for all appointments. Please note that, given the reality of medical and health assessments and procedures, it is impossible to know with 100% accuracy how long an appointment will take. In such cases, if you are asked to wait, we ask for and greatly appreciate your patience.

 

Telephone Calls

We’re here to serve you and your family. Our dedicated, caring and skilled office staff are trained to answer many questions, and will ideally be able to resolve your inquiry immediately when you call. However, there may be times where our office staff is unable to completely answer your questions. In those cases, we may need to prioritize patient calls in order of urgency. Please be assured that your communication is very important to us and we will surely get back to you to answer your questions and concerns.

 

Hospital Affiliation

Our board certified pediatricians are on staff at Spectrum Health (Butterworth Campus/Helen Devos Children's Hospital).

 

Physician Organization

ABC Pediatrics is a member of We Are For Children (WAFC), a physician organization made up up independent pediatric practices throughout Michigan.

testimonial workingtogether policies

 

 

Resources

We have pulled together a number of resources that might be of interest to you:

    Center for Disease Control (www.cdc.gov)
    American Academy of Pediatricians (www.aap.org)
    Webmd.com
    Kent County Health Department
    American Association of Poison Control (www.aapcc.org/DNN)
    Grand Rapids Poison Control (800) 222-1222
    Parenting.com
    Welcome Home Baby - Kent County
    Michigan WIC Program
    United Way 211 Community Resources
    Needy Meds (www.needymeds.org)
    Fit Kids 360 Program and Class Calendar